CV créé le :
17/11/2022
CV modifié le :
17/11/2022
Dernière connexion :
17/11/2022
Coordonnées
****
******
Adresse :
** *** *********
Messancy (6780)
Email :
******.****@*****.***
Port. :
************
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Marketing Manager, Confirmé
Référence : 1940836
Expériences Professionnelles
janv. 2021
oct. 2021
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Marketing Manager
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IKEA
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* Creation of a whole marketing and commercial strategy for the store of IKEA Arlon (due to his special
location, it includes belgian PMA as well as the Luxembourgish country). It includes maintening the
sustainability image for customers as well as customers thoughout the store.
* Responsible for promoting and protecting the IKEA image by developing and executing media and
public relations strategies and plans for brand building as wel as internal communications through the
use of various media outlets.
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janv. 2020
janv. 2021
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Customer Relations Manager
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Arlon
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Children facilities, Shopping tools, Cashline and the global customer experience throughout the store.
* As part of the direction commitee of the store, participation of a strategic plan for the next 5 years
as well as day-to-day importants decisions.
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août 2019
déc. 2019
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Commercial
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Aftersales & eCom Luxembourg Manager
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* Responsible for the Aftersales department (25 coworkers) for the store of IKEA Arlon as well as the
eCommerce for the whole country of Luxembourg.
* Creation of a commercial strategy around that new channel for the country, the resolution of
technical problems and the improvement of the purchase experience.
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janv. 2019
juil. 2019
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In charge of the Aftersales department
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Belgium Easy Buying Leader
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support the development of a multichannel easy buying experience to increase convenience and give
customers help when and where they need it.
* Align and optimise relevant working methods to secure the co-worker competence needed to
complement the IKEA mechanical sales system and to provide input to and implement the global
solutions, services and tools that support self-service and self-choice during the complete buying
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oct. 2017
janv. 2019
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Sales Food Manager
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Arlon
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Food offer by combining and driving range presentation, volume and commercial priorities in the most
efficient way.
* Establish and maintain IKEA Food as a marketing tool by using our Swedish profile as a competitive
advantage (also by meeting local market needs) and contribution in the creation of the IKEA Food
business plan by aligned national and global strategies with local priorities.
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oct. 2016
sept. 2017
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Catering & Visual Manager
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New York City
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* Build and maintain relationships with clients within customer companies
* Analyze trends and identify best sellers to optimize orders and reduce costs
* Organize events for big companies in the New York area
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juil. 2016
oct. 2016
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Junior Marketer
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New York City
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* Participate in the organization of events
* Create images and designs to strengthen the brand image (invitations, menus, signage, tags...)
* Participate to the expansion of the company in NY and abroad
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nov. 2014
nov. 2015
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Financial Advisor
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Bruxelles
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* Generate sales opportunities on the basis of CRM criteria
* Commercialize banking products geared to private individuals with a focus on the consultation
and the quality of services
* Answer customers' questions relating to banking products and services
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PRO SKILLSWORK
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* Marketing strategy
* Team management
* SEO
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Diplômes et formations
sept. 2011
juin 2014
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International Marketing; Magna Cum Laude
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EPHEC Louvain-La-Neuve
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Compétences
5 years, SEO, Visual Manager, abroad, CRM
Compétences linguistiques
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Important
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CV actualisé il y a plus de 6 mois, certaines informations peuvent ne pas être à jour.
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